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SaaS Production Readiness

The demo works. Production breaks under real tenants, real traffic, or the first compliance questionnaire.

Production readiness review for SaaS on AWS: observability, tenant isolation, recovery paths, and compliance gaps, before customers or auditors find them first.

You probably need this if…

  • Staging passes; production fails under real tenant load or edge cases
  • On-call is whoever checks Slack first, no runbooks, no escalation path
  • CloudWatch defaults exist but nobody reads the alarms
  • A compliance or security questionnaire exposed gaps you didn't know about
  • Rollback plan is redeploy and hope

What's actually going wrong

You optimized for shipping features, not for operating a product other people depend on. The gap isn't more code, it's the operational layer: health checks, failure modes, tenant isolation proofs, and recovery paths nobody has tested under pressure.

What I review or implement

  • SLI/SLO definition and alarm routing that reaches a human who can act
  • Multi-tenant isolation boundaries, data residency, and blast-radius per tenant
  • Secrets management, rotation, and least-privilege IAM end-to-end
  • Backup, restore, and disaster-recovery drills, not just policies on paper
  • Deploy gates, smoke tests, and rollback mechanics that work when things fail

What you get

  • Production readiness scorecard (pass/fail per category with evidence)
  • Gap analysis mapped to your uptime or compliance target
  • Prioritized remediation plan with effort and dependency order
  • Hands-on implementation on the critical-path items

Proof

FedRAMP-aligned platform to production

Regulated SaaS client

A regulated SaaS product needed FedRAMP-aligned isolation, multi-tenant routing, and production GenAI, without a platform team the size of a big tech company. The readiness work covered GovCloud deployment, cross-partition Bedrock integration, cross-region DR, and defense-in-depth around LLM features before they reached customers.

FedRAMP
GovCloud deployment to production
Bedrock
GenAI shipped with injection defense
Multi-env
Modular platform with approval-gated prod

See the case study →

Request a readiness assessment

Describe your symptoms, not a job spec. I'll reply within 48 hours with an honest read on whether the problem is structural, operational, or something else entirely.